Customer Service Agent with Native Level of Danish+English Barcelona

Descripción de la oferta

Proceso de selección continuo.

Funciones

We are looking for a Customer Service Agent to work in an international Rental Car Company based in Barcelona.

Job Description:
As a Customer Service Agent your main tasks will be:
- Identify and clarify customer needs in order to be able to offer the best service or product in each situation.
- Answer and solve questions and complaints following the procedures required by the company.
- Answer requests made through email.
- Proactive outbound calling to built customer loyalty.

Requisitos

Requirements:
-Availability 9:00 am to 20:00h
- Have a native level of one of the languages metioned (Danish/English).
- Present at least 6 months experience in Telesales or Customer Service.
- Good computer management.
- Be customer-oriented and have good communication skills.
- Have a positive attitude and good self-motivation abilities.

Se ofrece

Offer:
- Working in a leading company and with a multicultural environment.
- 39 hours a week contract.
- Rotating work shifts