About the job:
As a Customer Service Coordinator you will be working in the Supply Chain division. Your objective will be the coordination

Your main responsabilities:
-Propose the short and medium term strategies, objectives and responsibilities of the department
-Implement and follow strategies established by the Management.
-Plan and organize the work of his/her direct collaborators.
-Monitor the department budget.
-Represent the department in dialogues with customers and suppliers.
-Propose new standard operating procedures.
-Monitor compliance to quality, prevention and environmental standards in the department.
-Prepare balanced scorecards for the department.
-Attend General Meetings of the Department.
-Ensure the flow of information to direct collaborators regarding company issues.
-Propose training activities of department personnel.
-Evaluate the department team and propose changes in conditions and promotions to the Management.
-Train and motivate the department team.
-Define the functions of his/her collaborators, and be responsible for their application, review and evaluation.
-Participate in the selection of new collaborators
-Be responsible for the incorporation and communication of new employees in the department.
-Assume and transmit the company’s culture and values.

Requirements:
We are looking for a person with the following qualifications, experience and skills:

Qualifications:
-International trade or Business administration (Technical School or University)
-High level of English and Spanish essential.

Experience:
-Minimum 3 years working in a Customer Service department in a pharmaceutical international environment.
-The knowledge of Pharmaceutical industry is required.

Soft Skills:
-Polite kind
-Exigent
-Customer oriented
-Analytical
-Creative

Offer:
-Fix labour contract.
-Full-time employment (flexible schedule).
-Salary according to experience + social benefits package.
-Professional training and development program