* Maintain and follow up commercial procedures order to reach the highest customer service standard
* Ensure quotations are documented and issued in an efficient manner keeping record of all the agreements
* Maintain current business and timely update of expired offers
* Attend rate?s request received
* Attend customer?s price requests and follow up on offers
* Ensure maintenance and proper update of the sales tools and systems related to the process
* Identify potential business
* Follow up on rates and communicate to customers and operational staff
* Ensure all customers are properly attended over the phone/mail
* Follow up on incoming sales leads
* Active participation and involvement on dispute resolution

Required skills:
- Experienced PC-user (Excel, Outlook, Word,...)
- Good comand of Spanish and English.
- Experience with customer is a must.
- At least 2 years of experience in a shipping line, or freight forwarder.
- Strong commercial skills and excellent teamwork skills.
- Good communication skills, open personality, ability to handle swiftly all customer requirements.

22000 - 22000 Euros