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ROLE PURPOSE
A. To identify potential new business opportunities with existing clients.
B. To maintain and manage the company's existing relationship with a client or group of clients.
C. To deliver high quality projects on time and budget, meeting the demand from Golden Gekko’s clients
MAIN RESPONSIBILITIES
Sales and Customer Management
• Manage, and continuously develop, existing accounts to generate more-sales.
• Perform Customer Relationship Management (CRM) activities such as email updates, etc.
• Meet individual sales targets, as well as contribute to meet the overall sales targets of the team.
• Create and conduct proposal presentations.
• Put together proposals including timelines, scope, risk analysis, cost and resources.
• Negotiate the terms of agreement and close sales.
Coordinating of the project
• Manage change requests during the project.
• Set up contract and SLA for each project with the partner.
• Plan including setting up the project Wiki pages and tickets for internal tasks.
• Management and coordination of the scope including feature list, wireframes and design
• Ongoing project coordination with third party, TPO and client.
• Weekly reporting to the client and to management meeting on progress of all projects.
Delivery of the project
• Ensure the quality of the delivered project lives up to the requirements of the client.
• Set up Use Cases for the project.
• Agree on target devices and plan time for testing with internal test team.
Support the Head of Account management in his/ her daily operations and might from time to time be requested to assist with tasks outside what is outlined in this document.
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