Este sitio web utiliza cookies propias y de terceros para optimizar tu navegación, adaptarse a tus preferencias y realizar labores analíticas. Al continuar navegando aceptas nuestra Política de Cookies

X
Oferta de trabajo Supervisor global partner servicing independents en Madrid, Infoempleo.com
Estás en:

Supervisor global partner servicing independents Madrid

La oferta de empleo como Supervisor global partner servicing independents, Madrid, ya no admite más candidaturas pero tenemos las siguientes ofertas de trabajo en infoempleo.com:

 

Tabla de ofertas
Fecha

Puesto vacante

18/12 Socio Director Formación adecuada a las responsabilidades del puesto. Experiencia mínima de 5 años como Director en Empresa median ... DOOGOO TRADING
17/12 Gerente Libería con experiencia. - Experiencia en puesto similar. - Experiencia en gesitón de equipos. - Experiencia sector editorial. MANPOWER
17/12 Peluquería masculina para emprendedores Experiencia profesional de al menos un año Capacidad para poder hacer frente al canon inicial de la franquicia Ser ... Importante empresa
12/06 Gerente en formación con discapacidad Licenciado / diplomado en carrera técnica / superior en Organización Industrial/ ADE. Experiencia mínima: Entre 1 ... Fundosa Lavanderias Industriales

Todas las ofertas de Gerente Director/a / Administración de Empresas


Supervisor global partner servicing independents

Detalle de la empresa
Fecha: 16/01/2013
Lugar: - Madrid - España
Puestos vacantes: 1
Referencia 1496928
Funciones:

PARTNER SERVICING MANAGEMENT / COORDINATION

* Manage day-to-day activities of the team and provide direction to ensure service levels are met;

* Act as back-up servicing specialist as required for workflow;

* Provide support to staff to ensure all Global Partner Servicing issues are addressed;

* Monitor via system or manual reports to ensure appropriate action is taken by Specialists to resolve and MGI financial risk is minimal at all times;

* Handle escalated issues as needed;

* Review , approve and submit write-offs for collection or payment discrepancies;

* Interface cross functionally to resolve issues and increase overall efficiency and effectiveness of department by driving change;

* Ensure partner/agent satisfaction is continually enhanced to strengthen overall partner satisfaction with MGI brand;

* Continually review areas for process improvement using SIPOC as guidelines;


HUMAN RESOURCE MANAGEMENT

* Review daily work requirements, tasks and overall performance management of Servicing Specialists and measure against department standards;

* Create and maintain servicing objectives for the department and individual specialists;

* Responsible for performance management including regular coaching and feedback, performance appraisals, and addressing performance issues/problems timely;

* Build teamwork within the department and regularly lead team meetings;

* Responsible for the recruitment, interviewing, hiring of new employees;

* Miscellaneous supervisor administration duties including timekeeping, payroll etc.

Compliance / Control;

* Track and address internal and external errors;

* Investigate and conceptualize procedures that could reduce work time or manual processes and at the same time reduce costs;

* Act as business process subject matter expert (SME) and represent the Global Servicing and Operations team in product development initiatives and impact analysis which may affect Retail;

* Develop and maintain documented procedures;

* Monitor internal controls to ensure they are followed by Servicing Specialists;

* Support regulatory and compliance as required for FSA and PSD initiatives;

Requisitos:

* All positions require the ability to model the Corporate Values of Respect, Courage, Passion, Teamwork and Integrity.
* All positions require core competencies of communication, leadership, ability to drive change, innovative outlook and problem analysis.
* Job knowledge of Company processes in varying functional areas that interface with the Global Servicing and Operations team (required)
* Previous experience leading or supervising a team, including hiring and performance management (required)
* Previous experience identifying opportunities for innovation and improved work processes and effectively leading change (required)
* Bilingual skills - Spanish and English fluency - verbal, written and comprehension (required)
* Comprehensive working knowledge of Cpompany Wire Transfer services, Power Transact POS system and settlement applications (required)
* Strong analytical skills including the ability to research, analyze, draw conclusions and present results of detailed analysis in a meaningful manner (required)
* Ability and willingness to take ownership and accountability for the business partnerships entrusted to them - includes the desire to drive the changes necessary to achieve the desired outcome (required)
* Willingness to do what it takes to achieve the necessary goals and objectives of the group and overall processes (required)
* Ability to identify, prioritize/organize and complete a large number of tasks and projects as assigned (required)
* Proven experience in analyzing business problems (required)
* Excellent analytical skills, proven ability to identify problems and recommend solutions (required)
* Project Management experience (preferred)
* Ability to identify/research new methodologies that would add value to departmental processes (preferred)
* Intermediate (required) or Advanced skills in MS Office applications including Word, Excel and Access (preferred)
*Knowledge of country regulatory requirements
* Excellent interpersona

Se ofrece

30000 - 33000 Euros

Al pulsar el botón “Inscribirse a la oferta”, Usted consiente que Infoempleo, S.L. comunique sus datos de carácter personal para participar en futuros procesos de selección a los ficheros de Page Personnel con domicilio social en Paseo de la Castellana, 28 3ª planta 28046 MADRID , Madrid donde podrá ejercitar sus derechos de acceso, rectificación, cancelación y oposición.
No se admiten más candidaturas

Descubre nuestra sección de empleo internacional con ofertas exclusivas para trabajar en el extranjero. Entrar

 
Publicidad


Únete a nuestra comunidad en Redes Sociales

Descubre las mejores ofertas y consejos de empleo



Publicidad