Administrative Agent and Customer Support w/ Native German Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 20 días
  • 2 inscritos

Jornada Completa - Contrato De duración determinada - Entre 22.000 y 24.000€ Brutos/anuales - Entre 1 y 12 años de experiencia

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Babel Profiles


                
            
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 29/11/2019

Funciones

Are you passionate about technology and wish you work for a stable entrepreneurial company in the IT sector? Are you looking for a new stepping stone in your career and thinking about Barcelona as your next destination? Then, this could be for you. Our client is a leading provider of data protection and recovery software that provides organizations with the assurance that they can recover their data when needed. 



Main Responsibilities

Taking ownership of non-technical customer and partner inquiries and outbound activities
Deliver world class customer service
Support regional sales team on order processing
Provide service center functions to customers in relation to customer care issues (contract updates, returns, claims, etc.)
Assist internal and external customers with communication by translating from/to English
Foster customer loyalty and product retention while enhancing the quality of the customer experience

Requisitos

Interest in IT and the tech sector
At least 6 months of experience in a customer care role
Preferably, used to develop back-office tasks
Competent communication skills and telephone manner
Capable of prioritizing multiple tasks and organizing workload efficiently
Capacity to handle difficult customer situations
International mindset and attitudes, understanding regional diversity

Se ofrece

Competitive salary
Private health insurance (including children and partner)
Life insurance
Flexible pay, if preferred
Starting date: ASAP
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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