Job Description:

Become part of a dynamic, team taking innovative programs to a global market. This position manages the admissions process for Management Programs candidates and supports standout candidates through the application process. 

Key Actions Areas

•	Provide outstanding customer service to prospective and current students, both in person and on the telephone.
•	CRM management: data entry into admissions database, tracking of application documents, enrolment documents, etc.
•	Primary responsibility for telephone and walk-in inquiries.
•	Pro-active and continuous process improvement to ensure that IE students receive the very best admissions experience.
•	Build and maintain excellent relationships with the academic program management team to ensure a smooth transition from candidate to program experience.
•	Create reports and assist in the preparation of statistics as requested by the Director and Associate Director of Admission.
•	Assist in preparation of marketing materials as requested by the Director and Associate Director of Admission.
•	Work diligently to build relationships and communicate efficiently with relevant departments to ensure the evolution of team reputation and profile.
•	Availability to work one Saturday morning per 6/7 weeks

Requisitos

•	Bachelor Degree
•	Advanced English/Spanish speaker
•	In possession of a valid work permit for Spain
•	Highly client-focused
•	Highly proactive
•	Excellent communication skills
•	Excellent process management and continuous improvement skills
•	Strong team player

Work Schedule: Monday to Friday, from 13,00 to 21,00 hr.