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Admissions Advisor (maternity leave) Madrid (Madrid)


  • Madrid (Madrid)
  • Inscripción cerrada
  • 22 inscritos

Jornada sin especificar - Contrato sin especificar - Retribución sin especificar - Hasta 10 años de experiencia

Inscripción Cerrada

Comparte:

Empresa

Instituto de Empresa


                
            
Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo

Funciones

Key action areas:
•	Provide outstanding customer service to prospective and current students, both in person and on the telephone. Also daily with candidates and IE´s 28 offices worldwide through multiple channels to ensure prompt resolution of admissions process and adequate information provided to candidates.
•	CRM management: data entry into admissions database, tracking of application documents, enrolment documents, etc. Primary responsibility for CRM contacts management.
•	Primary responsibility for telephone and walk-in enquiries
•	Pro-active and continuous process improvement to ensure that IE clients receive the very best admissions experience.
•	Schedule meetings and interviews with prospective students and candidates.
•	Prepare admission files for all applicants. Communicate status of applications and transfer files to appropriate departments. Follow-up to ensure a timely and efficient admissions process.
•	Build and maintain excellent relationship with academic program management team to ensure smooth transition from candidate to program experience.
•	Coordination of different admissions events on campus and at various cities around the world, e.g. campus tours, master classes, online conferences.
•	Support teammates as necessary to build team-oriented environment and contribute ideas to innovative team atmosphere, to ensure continuous improvement, excellent experience and outstanding reputation of the programs.
•	Work diligently to build relationships and communicate efficiently with relevant departments and international offices across IE, to ensure evolution of team reputation and profile.

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Requisitos

Requirements:
•	Bachelor’s degree 
•	Fluent English and Spanish speaker
•	In possession of a valid work permit for Spain
•	A highly detail-oriented, self-disciplined, hardworking individual who is capable of managing heavy workload, multiple tasks and deadlines 
•	Working experience in the banking sector is a plus
•	Must have excellent sales and communication skills and a positive customer-oriented attitude
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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