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Agency Management - Customer Support (English Speakers) Madrid


  • Madrid
  • Hace 2 días
  • 5 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

Cerrada Inscripción

Comparte:

Empresa

Page Personnel

Our client is constantly looking for talented and committed professionals to work in Madrid. Currently they are looking for native English Speaker.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 17/07/2018

Funciones

Multinational company seeks English bilingual speakers, with a minimum of 3 years of relevant experience in Customer Support Services or in a Business Support Function.


Descripción de la oferta

* Customer Service Tasks
 * Support the application process for all programs including managing new applications, legal changes and minor changes.
 * Agency Management process including making required changes in all associated systems.
 * Provide support to agents and field offices on all accreditation related matters
 * Support Risk Management process including irregularities, suspension, defaults, terminations, reinstatements and any related execution of consequences of non-compliances.


Perfil del candidato

* Excellent organizational and customer service skills.

 * Excellent written/verbal communication skills in English and French.
 * 1-3 years professional experience in a business support function, preferably in a multicultural/commercial environment.

 * Experience within the air transport or travel industry would be an advantage.

 * Excellent IT skills, particularly MS office; proficiency in Customer Relationship Management Tools are an asset; 
 Service ethics according to IATA's corporate philosophy;

 * Excellent interpersonal skills and ability to communicate effectively with internal/ external stakeholders at all levels from different cultures and backgrounds with a strong sense of Customer Service.

 * Knowledge of other languages will be an additional asset.


Oferta de empleo

* Sarlary: 1,600 euros/month
 * Temporary Contract (6 months)
 * Location: Madrid
 * Timetable: M-F (9H-16h)

Requisitos

*Sarlary: 1,300 euros/month
*Temporary Contract (6 months)
*Location: Madrid
*Timetable: M-F (9H-16h

  • Área

    Ingeniería y producción

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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