Associate Collections & Accounts Receivables with Polish Barcelona (Barcelona)
- Barcelona
- Inscripción cerrada
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Al menos 2 años de experiencia
Retribución sin especificar
Administración de Empresas
Técnico
2
1
Contrato Indefinido
Jornada Completa
Duración de la oferta: hasta el 31/03/2021.
- Associate will support not only the region assigned, but also overall collections and Accounts receivables if needed - Responsible of coordination with local finance teams, Customer Service, Sales, and Operations. - Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant and that a positive customer experience is provided to customers. - Establishes and keeps good relationship with other teams. A team player. - Responsible of the region coordination with the customer, Collections of both overdue, and to be due invoices. - Performs cash application processes, AR related management on a timely and accurate manner - Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances. - Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction. - Ensures dispute escalations are properly handled in a customer friendly manner - Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales and Operations.
- 2-4 years of experience in Order to Cash, Billing and Collections or Customer service - Open to work in international environments - Polish (native) and English as business language - Excellent interpersonal skills with the ability to influence and develop relations at all levels - Flexibility and ownership - High degree of orientation in customer service - Good negotiation skills - High School, University degree, Post Secondary Diploma - Knowledge of Microsoft Office - Knowledge of SAP HYBRIS
Career and growth opportunities
Shared Service Centre leader in its sector with offices located in Barcelona is looking for an Order to Cash with Polish
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