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Atención al Cliente Servicio Local ( Seguros ) Madrid


  • Madrid
  • Inscripción cerrada
  • 27 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Empresa

Page Personnel

Global health service company with 95 million customers around the world and more than 40,000 employees worldwide. As your partner in health, we're available for our customers 24/7 with an expansive network built to help them meet their health goals. We're on a mission to improve our customers' health, well-being, and sense of security with the power of preventive care.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 01/08/2019

Funciones

Do you like being in contact with clients?

Can you speak High level of Spanish?


Description

Administration process

Determining requirements; answering inquiries; resolving problems; fulfilling requests.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Coordinate and ensure a correct administrative follow-up of the clients and contracts.
Take full responsibility for the premium/eligibility administration
Handle eligibility requests from Customer Services
Keep records and filing up to date.
Implement contracts in case of new clients
Manage your work, taking into account the applicable procedures and agreements
Participate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes.
Commit yourself to high-quality administration and fast transactions
Communication process

Maintain good contacts with insurers, insured and clients concerning their policies and non-medical claims.
Respond to questions in a qualitative way.
Manage all communications (letter, fax, e-mail) to clients and insurers.
Think about and contribute to using the most efficient communication channels (phone, e-mail, letter,...)


Profile

Spanish Speaker

Experience in Customer Service


Job Offer

* Horario: entrada a las 9am ó 11.15am y salida 6pm ó 8pm (Julio y Agosto de 9am a 6pm)

 * SBA: 15.500 + 7% incentivos

 * Beneficios: Seguro Médico, Vida y Accidentes, Tarjeta Restaurante y Lanzadera/ayuda al transporte

 * Duración: 6 meses + posibilidad de incorporación

Requisitos

Spanish Speaker

Experience in Customer Service

Se ofrece

Social Benefits
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    3

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