AXA Customer Service with Fluent English and Italian Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 44 horas (Actualizada)
  • 3 inscritos

Jornada Completa - Contrato Indefinido - Entre 18.000 y 20.000€ Brutos/anuales - Al menos 1 año de experiencia

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Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 14/06/2019

Funciones

We are looking for Insurance Travel Agents with an excellent level of English and Italian to work for an international insurance company based in the heart of Barcelona.

Our client is an international insurance company with offices in the center of Barcelona. They provide a complete insurance offering and travel assistance. The purpose is to assist every incident that may spoil the trip of the clients, whatever the duration, in the 200 countries where they operate.

As an Insurance Travel Agent, you will be located in the Travel Assistance International Department of the company where your main responsibilities will be:

- Provide clients with travel assistance related to international emergency medical cases, as well as assistance with other travel issues
- Know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case.
- Provide excellent customer service, ensuring the clients have all the assistance and information they need

Requisitos

We are looking for candidates with the following experience, skills and qualifications:

- Fluent level of English + Italian 
- At least one year of experience in customer service

Soft skills
- Excellent communication skills
- Good telephone manner
- High sense of empathy and calm personality
- Strong problem-solving skills

Other
- You must be a resident of Barcelona

Se ofrece

We offer:

- Full-time contract
- Contract 3 months + 3 months + indefinite
- Competitive salary with bonuses
- Well connected workplace with city center
- International and comfortable office environment
- Different schedules: Thursday to Monday (14.30 to 22.00), Tuesday to Saturday (08.00 to 15.30) or Saturday to Wednesday (07.00 to 14.30).

Etiquetas

  • atencion al cliente
  • english
  • customer service
  • dutch
  • italian
  • customer support
  • customer care
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    3

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