B2B Client Support Agent w/ Native Level of Dutch Barcelona (Barcelona)

Descripción de la oferta

Proceso de selección continuo.

Funciones

Imagine working for the best and most recognized company in the world, in an office surrounded by the Mediterranean Sea! A company that believes that the key to a successful workplace is constantly innovating, experimenting, and keeping things fun. 

This is our client - The world's largest technology company specializing in Internet-related services and products!

As a B2B Client Support Agent, your responsibilities include:
-Provide professional and friendly customer care
-Attending inbound inquiries from prospective clients via phone calls and email
-Understand the prospective client’s profiles and needs 
-Qualify leads contributing to an important database
-Occasionally, build small campaigns while developing skills in online advertising and small business practices

Requisitos

Key languages: 
-Native level of Dutch
-Professional level of English

Core Skills/Experience:
-Previous experience in customer service
-Preferably, a solid knowledge of Google products
-Experience with cross-selling and up-selling techniques
-Great communication skills and ability to multitask in a dynamic environment
-Being passionate about sales, technology and the internet, with a desire to learn and develop

Se ofrece

What's on offer:
-Employment with the world's leading company in the digital industry
-Monday to Friday, office hours, weekends off
-A long term contract
-Career development opportunities
-Introductory (3 weeks of intense initial training) and ongoing, continuous training and certifications
-Interesting relocation package provided
-Dynamic business casual environment with international colleagues and great social arrangements
-Wonderful office surrounded by the sea

Etiquetas

• customer service
• sales
• telecommunication
• customer support
• customer care