B2B Client Support Agent w/ Native Level of French Porto ()

Descripción de la oferta

Proceso de selección continuo.

Funciones

Are you a French native speaker with good organizational skills and have you ever worked with the French Market? Are you eager to work in a dynamic, international company based in the vibrant city of Porto? Great, keep on reading - we have a great job opportunity for you!
Our client is the industrial gas company leader and is based in Porto.

Main Responsibilities

Maintaining customer records by updating their account information
Resolving problems by clarifying the customer's complaint and selecting the best solution to solve the problem
Maintaining financial accounts by processing customer adjustments
Preparing reports by collecting and analyzing customer information
Completing other tasks as required

What will you learn?

To develop your knowledge about business administration and structures
To improve your communication skills by working in a team
To work in an international environment
To grow within a renowned company

Our recruitment process

Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
Step 2: Interview with the company’s HR department
Step 3: Interview with the company’s HR department and the Team Leader

Requisitos

Degree in Business management, administration, accounting or finance
Previous experience with the French Market is regarded
Previous experience in accounting, billing, customer service or similar
Ability to maintain a high level of accuracy and productivity/activity
Good administrative skills and easy adapter
Proficient in Excel
Ability to communicate effectively and professionally in local French and English (written and spoken)
Strong customer-orientation
Knowledge in SAP is a plus

Se ofrece

Stable contract
Working hours from 7 am to 4 pm
Competitive salary + bonus
A complete and thorough training program
Possibility to grow in an international company
Insurance after 12 months contract
Relocation package included 
-Introductory (3 weeks of intense initial training) and ongoing, continuous training and certifications
-Interesting relocation package provided
-Dynamic business casual environment with international colleagues and great social arrangements
-Wonderful office surrounded by the sea
-Start date: June the 1st 2017

Etiquetas

• english
• customer service
• portugal
• b2b
• dutch
• french
• customer support
• clients
• phone calls
• emails
• career
• customer help
• order entry