B2B Client Support Agent w/ Native Level of German Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 11/03/2018.

Funciones

Imagine working for the best and most recognized company in the world, in an office surrounded by the Mediterranean Sea! A company that believes that the key to a successful workplace is constantly innovating, experimenting, and keeping things fun. 

This is our client - The world's largest technology company specializing in Internet-related services and products!

As a B2B Client Support Agent, your responsibilities include:
-Provide professional and friendly customer care
-Attending inbound inquiries from prospective clients via phone calls and email
-Understand the prospective client’s profiles and needs 
-Qualify leads contributing to an important database
-Occasionally, build small campaigns while developing skills in online advertising and small business practices

Requisitos

Key languages: 
-Native level of German
-Professional level of English

Core Skills/Experience:
-Previous experience in customer service
-Preferably, a solid knowledge of Google products such as AdWords or YouTube
-Experience with cross-selling and up-selling techniques
-Great communication skills and ability to multitask in a dynamic environment
-Being passionate about sales, technology and the internet, with a desire to learn and develop

Se ofrece

What's on offer:
-Employment with the world's leading company in the digital industry
-Competitive Salary
-Monday to Friday, office hours, weekends off
-A long-term contract
-Career development opportunities
-Introductory (3 weeks of intense initial training) and ongoing, continuous training and certifications
-Interesting relocation package provided
-Dynamic business casual environment with international colleagues and great social arrangements
-Wonderful office surrounded by the sea