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B2B Customer Care Representative w/ Native level of Italian Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace más de 100 días
  • 47 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Empresa

Babel Profiles

Babel Profiles is a Recruitment Agency based in the city centre of Barcelona. We find multilingual professionals for national and international companies in Barcelona.
Descripción de la oferta

Descripción de la oferta

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Funciones

Do you have a passion for providing world-class service? Are you eager to work in a dynamic, international company based in the vibrant city of Barcelona? If you also have a Native level of Italian and fluency in English, then keep on reading - we have a great job opportunity for you! 

Our client is a leading provider of flexible workspace solutions and provides workspace for thousands of the most successful entrepreneurs and multinational companies all over the world. With their services, they make it possible for a small startup as well as a multinational company to access the best workspace accommodation suited for their needs. 

As a Customer Care Representative your responsibilities include:
- Educate new prospects and inform them about the products to help them select the most appropriate one.
- Contributing to team efforts with all other functions in order to meet objectives
- Accurately record notes clearly in all relevant systems.
- Recommend improvements that will positively impact sales and efficiency.

Requisitos

Key languages: 
- Native level of Italian
- Fluent level of English
- A fluent level of one other language is a plus

Core Skills/Experience:
- Experience in Customer Service roles, preferably by phone and business-to-business
- Excellent oral and written communication skills
- Capacity to listen actively in order to identify prioritised customer needs
- Team worker with a positive attitude that is willing to help wherever needed
- Knowledge of CRM systems is a plus

Se ofrece

What's on offer:
- Permanent contract
- Competitive salary 
- Central office in the city-centre
- Restaurant tickets/Lunch vouchers
- A complete and thorough training program
- Extra holiday on Birthday

Etiquetas

  • english
  • german
  • inside sales
  • b2b
  • customer care
  • inbound calls
  • b2b customer service
  • warm leads
  • inbound sales
  • educating leads
  • customer care agent
  • customer service agent
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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