B2B Customer Care & Sales Specialist w/ Native level of Swedish Barcelona (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 12/06/2019.

Funciones

Do you have a passion for providing world-class customer service? Are you eager to work in a dynamic, international company based in the vibrant city of Barcelona? If you also have a fluent level of Swedish, Danish, English and another EU language, then keep on reading - we have a great job opportunity for you! 

Our client is a leading provider of flexible workspace solutions and provides work-space for thousands of the most successful entrepreneurs and multinational companies all over the world. With their services, they make it possible for a small startup as well as a multinational company to access the best work-space accommodation suited to their needs. 

Main Responsibilities

- Educate new prospects and inform clients about the products to help them select the most appropriate one
- Contributing to team efforts with all other functions in order to meet objectives
- Accurately record notes clearly in all relevant systems.
- Recommend improvements that will positively impact sales and efficiency

Requisitos

Core Skills/experience

- Experience in Customer Service roles, preferably by phone and business-to-business
- Excellent oral and written communication skills
- Capacity to listen actively in order to identify prioritized customer needs
- Team worker with a positive attitude that is willing to help wherever needed
- Knowledge in CRM systems is a plus

Se ofrece

What’s on offer

- Permanent contract
- Competitive salary 
- Restaurant tickets/lunch vouchers
- A complete and thorough training program
- Extra holiday on Birthday

What will you learn?

- Communicate effectively with clients
- Accurately evaluate customers' needs
- Sell and negotiate services and products
- Work within an international team

Our recruitment process

Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process
Step 2: Video interview with our Clients Global Recruitment Team
Step 3: Face-to-face or phone Interview with the Hiring Manager
Step 4: Phone Interview with the Country Manager(s)

Etiquetas

• barcelona
• customer service
• españa
• inside sales
• sales
• b2b
• technical support
• spain
• customer support
• customer care
• inbound calls
• greek
• warm leads
• business to business
• communication skills
• sales specialist
• customer care & sales specialist
• multinational company
• international company
• international environment
• customer contact