B2B Customer Care Specialist w/ Native level of Danish Barcelona


  • Barcelona
  • Hace 47 horas (Actualizada)
  • 0 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - Hasta 5 años de experiencia

Inscribirme en esta oferta

Comparte:

Empresa

Babel Profiles


                
            
Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo

Funciones

Do you have a passion for providing world-class service? Are you eager to work in a dynamic, international company based in Barcelona? If you also have fluency in Danish and another language, then keep on reading - we have a great job opportunity for you!
	
Our client is a leading provider of flexible workspace solutions and provides workspace for thousands of the most successful entrepreneurs and multinational companies all over the world. With their services, they make it possible for a small startup as well as a multinational company to access the best workspace accommodation suited for their needs.

Requisitos

Main responsibilities	
- Via phone and email help current clients, understanding their business needs in order to offer them the best-suited solution
- Management of customer complaints and queries in the designated ticketing system, ensuring that all tickets are handled within established SLAs
- Work with regional/local management and use knowledge of an established company operating procedures to make sound business decisions in problem solving
- Contributing to team efforts with all other functions in order to meet objectives
- Recommend improvements that will positively impact sales and efficiency
- Manage customer satisfaction survey tasks and responses

Core skills/Experience	
- Experience in Customer Service roles, preferably by phone and business-to-business
- Excellent oral and written communication skills
- Capacity to listen actively in order to identify prioritised customer needs
- Team worker with a positive attitude that is willing to help wherever needed
- Knowledge of CRM systems is a plus

Se ofrece

What's on offer	
- Permanent contract
- Competitive salary 
- Restaurant tickets/Lunch vouchers
- A complete and thorough training program
- Extra holiday on Birthday

What will you learn?	
- Communicate effectively with clients
- Accurately evaluate customers' needs
- Sell and negotiate services and products
- Work within an international team

Etiquetas

  • customer service
  • b2b
  • customer care
  • inbound calls
  • customer agent
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

Más ofertas para ti

B2B Customer Care & Sales Specialist w/ Native level of Danish

Babel Profiles

Barcelona España

Hace 47 horas

Inscríbete
B2B Customer Care Specialist w/ Native level of German

Babel Profiles

Barcelona España

Hace 47 horas

Inscríbete
B2B Customer Care & Sales Specialist w/ Native level of German

Babel Profiles

Barcelona España

Hace 47 horas

Inscríbete
Customer Service with a Native level of French

Fashion Industry

Barcelona España

Hace más de 100 días

Inscríbete
Customer Service Agent with Native Level of French

Talent Search People

Barcelona España

Hace 47 horas

Inscríbete
Customer Service Agent with Native Level of German

Talent Search People

Barcelona España

Hace 47 horas

Inscríbete
Customer Service with a Native level of French and Italian

Fashion Industry

Barcelona España

Hace más de 100 días

Inscríbete



Inscribirme en esta oferta
Inscribirme en esta oferta

Para crear una alerta debes iniciar sesión o regístrate