B2B Customer Service Assistant German speaker El Prat de Llobregat (Barcelona)

La oferta ya no está activa. Echa un vistazo a estas ofertas similares:

Customer Service Specialist with German & English

Page Personnel

Barcelona España

Hace 36 horas

Inscríbete
Customer Service with German and English - Multinational

Page Personnel

Barcelona España

Hace 36 horas

Inscríbete
Gestor atención al cliente con catalán y brasileño

GRUPO CRIT

Sant Cugat del Vallés - Barcelona España

Hace 12 horas

Inscríbete
Atencion al cliente Soporte Técnico (catalán)

GRUPO CRIT

Barcelona España

Hace 12 horas

Inscríbete
Atención al cliente/Customer Service con Portugués

Page Personnel

Barcelona España

Hace 36 horas

Inscríbete
Customer Service con Inglés, Francés y Holandés

Page Personnel

Barcelona España

Hace 36 horas

Inscríbete
Customer Service Junior

Page Personnel

Barcelona España

Hace 36 horas

Inscríbete
Customer service inglés f78373b1

Adecco

Barcelona España

Hace 36 horas

Inscríbete

B2B Customer Service Assistant German speaker El Prat de Llobregat (Barcelona)


  • El Prat de Llobregat (Barcelona)
  • Inscripción cerrada
  • 0 inscritos
Crear alerta Crear alerta

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

Inscripción Cerrada

Comparte:

Empresa

Page Personnel

Fox Head Europe is a fast growing action sports company that prides itself in attracting the best employees. We are looking for creative, self-driven, dynamic and experienced people to become part of our team in Barcelona-HQ office. Being motocross, BMX, mountain bike or action sports enthusiast is a plus
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 13/10/2021

Funciones

Provide an unparalleled customer experience that positions Fox as the #1 destination for our riders. Your proactive approach to emails, calls, and chat queue management will help the team create an emotional connection with consumers that drives brand love, advocacy, loyalty, and increased lifetime value.

The main tasks of the position are:
- Deal with customer and sales queries quickly and effectively
- Be able to take accurate and concise information over the telephone
- Perform the order entry into the SAP system (ERP)
- Check stock availability and call the final consumer if there is any issue
- Tracking and follow up of orders, liaising with the warehouse and shipping company
- Deal with any operational issue (refusals, returns, damages, etc.)
- Ensure basic maintenance of Operations Systems
- Prepare and maintain customer order database and issue invoices
- Email dialogue with the customers and sales force

Requisitos

Position requirements:
- Native German speaker & Fluent English is a must.
- Any other European language is a plus.
- Customer Service experience in fast-moving consumer goods industry or Retail/Fashion/Sports
- Understanding of back office Operations systems
- Proactive, problem-solver
- Computer skills: Good knowledge of Microsoft office & Excel. SAP is a plus

Se ofrece

Contract conditions:
- Full time permanent contract (Monday to Friday) 9am to 6pm
- 2 months of probationary period
- Our working offices are in El Prat de Llobregat, Mas Blau, Barcelona
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

Inscripción Cerrada


Inscribirme en esta oferta
Inscripción Cerrada

Para crear una alerta debes iniciar sesión o regístrate