Bagageiro/Bell Attendant en Lisbon (Portugal)

Descripción de la oferta

Proceso de selección continuo.

Funciones

We are looking for a Bell Attendant to join our team.

What you will do
Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Greets all guest passing through lobby and offers them assistance.
Comply with Four Seasons’ Work Rules and Standards of Conduct.
Work harmoniously and professionally with co-workers and supervisors. 

Requisitos

Strong interpersonal skills are paramount, as well as the ability to multitask, attention to detail and solve problems.
The ideal candidate will have knowledge about the local area.
Applicants are required to have one year of experience in a Bell Attendant position.
Must have the legal right to work in Portugal and have fluency in English and Portuguese.

Se ofrece

Competitive compensation package.
Statutory vacation allowance plus one additional day of paid leave.
Outstanding training programs and career development opportunities, including enriching international taskforce opportunities.
Employee travel program with complimentary stays at Four Seasons properties worldwide.
Provision of employee uniforms.
Complimentary meals at our much-loved Sabores Employee Restaurant.
A birthday cake prepared especially for you by our renowned Pastry Team for you to celebrate with your loved ones.
Comprehensive medical insurance, with the option to extend coverage to family members, plus access to an on‑site doctor for preventive care.
Exclusive retail, spa, and food & beverage discounts within the hotel.
Access to a modern, fully equipped employee on‑site gym.
Full access to the FS Benefits platform.