Bilingual Advisors Barcelona


  • Barcelona
  • Hace 5 días
  • 575 inscritos

Jornada Completa - Contrato De duración determinada - Retribución sin especificar - Hasta 5 años de experiencia

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Comparte:

Empresa

SELECCION SELECTIVA

Important call center in Barcelona requiere:
Descripción de la oferta

Descripción de la oferta

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Funciones

BILINGUAL ADVISORS (ENGLISH, FRENCH, SPANISH, ITALIAN, RUSSIAN, GERMAN, and DUTCH)
Selectiva, is recruiting agents to perform the role of Advisor to one of the biggest companies in the world. Located in Barcelona you will be integrated in a multicultural team.

Job Description
To offer an excellent customer service in all transactions having as main objective the sale of the products and services in scope, adapting to the client needs of all customers and prospective customers.
 
Responsabilities
 Ensure that all customer and client transactions are executed with good quality.
Give information to prospective customers regarding the reference product with the objective of guaranteeing a telephone sale on the first call, if possible.
Ensure that all client contacts are handled in an efficient and effective way, while also being focused on client needs.
 Ensure that all issues and complaint are identified, registered and effectively addressed.
 Achieve and maintain the objective sales ratio.
Offer new products and services to clients, according to their needs and requeriments and aligned with the Company´s clients.
 Offer a high quality service according to the established processes and procedures.
Know and respect all regulations regarding execution, sales and competence, as well as all responsabilities.

Requisitos

QUALIFICATIONS AND EXPERIENCE
 
Education

A LEVELS at least.
 
Experience:
Desirable Call centre  Customer Service experience.
 
Knowledge  Abilities:
Internet and PC knowledge.
Ability to walk and write at a native level in English, French, Spanish, Italian, Russian, German or Dutch plus a second language at a bilingual level, preferably Spanish and/or English.

Se ofrece

WE OFFER

Training period
Talent management plan and Multicultural team.
16.000 to 20.000 €
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    85

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