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Billing Specialist - Fluent/Native English Speaker Barcelona


  • Barcelona
  •   Inscripción cerrada
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  • Experiencia

    No se requiere experiencia

  • Salario

    Retribución sin especificar

  • Área - Puesto

    Administración de Empresas

    • Analista Financiero
  • Categoría o nivel

    Técnico

  • Vacantes

    1

  • Inscritos

    1

  • Contrato

    Contrato Indefinido

  • Jornada

    Jornada Completa

Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 07/04/2023.

Funciones

Billing and Dispute Management Specialist


Description

* Associate will support not only the region assigned, but also overall Billing and Disputes if needed
* Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.
* Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant
* Establishes and keeps good relationship with other teams. A team player. Billing and Dispute Management
* Ensures accurate and timely account set-up and updates to enable billing, communication, and service quality
* Responsible for generating accurate and timely invoices, credit notes if applicable for customers.
* Monitors billing transactions and sending of the invoices.
* Coordinates and attends to the clients and customers disputes, coordinates with the local teams and other departments if needed and ensures escalations are properly handled in a customer friendly manner
* Responsible of dunning process and bad debt management
* Ensures quality customer interaction while improving the satisfaction.


Profile

* 2-4 years of experience in Order to Cash, Billing and Collections or Customer service
* Open to work in international environments
* Working knowledge of OtC processes
* Native level of English as business language
* Excellent interpersonal skills with the ability to influence and develop relations at all levels
* Flexibility and ownership
* Team player in an multi cultural environment
* High degree of orientation in customer service
* Good negotiation skills
* High School, Vocational Certificate, Post Secondary Diploma


Job Offer

Food voucher, life insurance, bonus, hybrid model (office located in Barcelona city center) 

#LI-DNP

Requisitos

* 2-4 years of experience in Order to Cash, Billing and Collections or Customer service
* Open to work in international environments
* Working knowledge of OtC processes
* Native level of English 

Page Personnel

Multinational based in Barcelona city Center

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