Billing/OTC Specialist with native level of French Barcelona (Barcelona)


  • Barcelona
  •  Hace 38 horas (Actualizada)
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  • Experiencia

    No se requiere experiencia

  • Salario

    Entre 25.000 y 26.000€ Brutos/anuales

  • Área - Puesto

    Administración de Empresas

    • Técnico de Facturación
  • Categoría o nivel

    Técnico

  • Vacantes

    1

  • Inscritos

    2

  • Contrato

    Contrato De duración determinada

Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 29/07/2024.

Funciones

General:
    • Associate will support not only the region assigned, but also overall Billing and Disputes if needed?
    • Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.?
    • Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant ?
    • Establishes and keeps good relationship with other teams. A team player.?

Billing and Dispute Management?
    • Ensures accurate and timely account set-up and updates to enable billing, communication, and service quality?
    • Responsible for generating accurate and timely invoices, credit notes if applicable for customers.?
    • Monitors billing transactions and sending of the invoices. ?
    • Coordinates and attends to the clients and customers disputes, coordinates with the local teams and other departments if needed and ensures escalations are properly handled in a customer friendly manner?
    • Responsible of dunning process and bad debt management?
    • Ensures quality customer interaction while improving the satisfaction.?

Requisitos

    • 2-4 years of experience in Order to Cash, Billing and Collections or Customer service?
    • Open to work in international environments ?
    • Working knowledge of OtC processes?
    • English as business language and native level of French?
    • Excellent interpersonal skills with the ability to influence and develop relations at all levels?
    • Flexibility and ownership?
    • Team player in an multi cultural environment?
    • High degree of orientation in customer service ?
    • Good negotiation skills?
    • High School, Vocational Certificate, Post Secondary Diploma

Se ofrece

    • Experience in a multinational environment (+40 nationalities in the SSC)
    • Competitive compensation and benefits package in Barcelona, various well-being activity options

Page Personnel

International Company - SSC in Barcelona Great opportunity to boost your career in Finance!

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