Booking Agent w/ Native level of Dutch/Flemish Barcelona (Barcelona)
- Barcelona
- Inscripción cerrada
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No se requiere experiencia
Retribución sin especificar
Hostelería, Turismo
Técnico
2
2
Contrato Indefinido
Jornada Completa
Proceso de selección continuo.
Are you a world traveler? Would you like the opportunity to start a career in the tourism sector without formal experience? In this position, the company offers a complete training, allowing you to become a real Booking Agent and work in an international and stimulating environment. This could be the opportunity for you! Our client B2B tour operator that offers a tailor-made travel sales offer for major brands. They connect people all over the world to help them find unique luxury traveling experiences. They are looking for a Booking Agent with a native level of Dutch or Flemish and high level of English to join their Customer Service team in Barcelona. Main Responsibilities: As a Booking Agent, your responsibilities include: - Resolving disagreements between customers and their accommodation providers via phone, email, and social media (both in Dutch/Flemish and in English) - Providing quick and creative solutions to complex issues for travelers all around the world - Communicating with customers in a friendly manner while acting as an ambassador for the brand - Managing and constantly updating customer information
Key Languages: - Native level of Dutch or Flemish - High level of English Core Skills / Experience: - Must possess very good communication skills, both orally and in writing - Able to express ideas in a coherent and concise manner - Proven experience in resolving complex issues - Working experience with AMADEUS is a big plus - Potential candidates must demonstrate a clear motivation to learn and grow - Previous experience in a customer service position is a plus
What's on offer: - Competitive salary + bonus - Working hours: 39h rotating shift with two weekends off a month - Centrally located office - International and dynamic work environment - Private Health Insurance - "Healthy Day " Fruits offered weekly - Registration free + discount to the nearby gym What will you learn: - Improving intercultural competences - Gain interpersonal skills
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