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Booking Desk with Spanish, English and Dutch (H/M) Barcelona

  • Barcelona
  • Hace 82 días
  • 1 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - Al menos 3 años de experiencia

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Page Personnel

The world's largest independent common carrier in Asia, Middle East, Caribbean, Central America, Mediterranean and Europe.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 04/07/2018


To ensure the bookings and load lists are received within the datelines and information correctly updated. The role will have full control of the services handled including customers' responses, agents' coordination, booking and loading confirmation and monitoring.


Reporting to the Book Desk Team Leader, your main tasks will be:



 * Ensure that the bookings and load lists are received and updated within the timelines and to follow up closely with the customers for their bookings.
 * To have full control of the services handled and be able to spot missing customers and/or volumes
 * Ensure that customers provide constant quick and appropriate responses.
 * Assist Line Managers / Line Manager's Assistants / Planners as and when required
 * Use of the new system to its full extension
 * Insertion of bookings into the system 
 * Generate the Booking ELL & Recap (and COPRAR for Planning team). 
 * Inform agents about move count per terminal to allow for berthing planning 
 * Generate the ships' bag, ensure that the documents received are in complete and correct order, generate a manifest for the agents.
 * Send the final load lists to each terminal of call for their information.
 * Send booking confirmations to customers prior to vessel arrival to cross check data received and allow for amendments/additions.
 * Inform customers about cut off messages of the terminal (received 6 hrs before operations commence).
 * Create and supervise the whole process for Third party vessels and partnerships (request of space, creation of lists, IMO cargo, chase for loading confirmations)
 * Claim the loading confirmations for Third party vessels (for PSF purposes and for the planners)
 * Create and send booking and loading confirmations, inform about cut offs after vessel sailing
 * Arrange shunting when required
 * Monitor central blockings at terminal and arrange positioning for Customs inspections


The selected candidate will meet the following requirements:

 * Education: Shipping/Logistic & Transport studies 
 * Experience: 3-5 years shipping agency experience 
 * Languages: Fluent in English, Dutch and Spanish

Soft Skills:


 * Detailed and meticulous and strong problem solving skills
 * High level of accuracy
 * Able handle information confidential
 * Good communication skills and strong interpersonal skills
 * Team player



Key performance Indicators:


 * Accurate and on time internal and external communication
 * Customer satisfaction
 * Good internal working relationships
 * Credit Notes reductions due to clerical mistakes
 * Accurate and timely uploading of of PSF
 * Usage ofEDI files to avoid manual input and improved process efficiency.

Job Offer

* Permanent position in an international solid company
 * Interesting Career path


*Education: Shipping/Logistic & Transport studies 
*Experience: 3-5 years shipping agency experience 
*Languages: Fluent in English, Dutch and Spanish
  • Área

    Compras, logística y transporte

  • Categoría o nivel


  • Nº Vacantes


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