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No se requiere experiencia
Retribución sin especificar
Atención al cliente
Dirección
1
11
Contrato Indefinido
Jornada Completa
Duración de la oferta: hasta el 10/06/2019.
Multi-lingual call center in Madrid is looking for a highly experienced leader to support our ambitious growth plans for the Madrid Centre. Descripción de la oferta As Operations Director, you will be responsible for the efficiency and profitability of our demand generation and calling operations, and you will implement processes and ensure the best utilization of systems to drive growth of the business. You will accelerate the set up and delivery of programs and aligned revenue and will grow the occupancy of our center. Customer satisfaction is key to renew business and your strong leadership and motivation of your team members will be essential in order to achieve this. Perfil del candidato University degree Fluent in English and Spanish Experience in call center operations, including significant management responsibility, in a b2b environment for 5 years + Strong focus on client satisfaction A leader and mentor who can motivate and lead teams Knowledge of modern sales and marketing operations in a b2b context Understanding of data and data insight Confident in engaging with clients at all levels Proven track record in delivering lead generation results for clients Strategic and tactical acumen to drive process efficiencies Problem solving outlook Ability to communicate with colleagues and clients in multinational context Oferta de empleo 25.000€ brutos a year 8am to 5.30pm monday to friday One year contract + continue Great company
ENGLISH FLUENT CALL CENTER MANAGER
Leader supplier of data, content, market intelligence, and demand generation solutions in the United States and Europe.
Al pulsar el botón “Inscribirme a la oferta”, Usted consiente que Infoempleo, S.L. comunique sus datos de carácter personal para participar en futuros procesos de selección a los ficheros de Page Personnel con domicilio social en Paseo de la Castellana, 28 3ª planta 28046 MADRID, Madrid donde podrá ejercitar sus derechos de acceso, rectificación, cancelación y oposición.
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