Guest Interaction:
Welcome and greet guests in a friendly and professional manner.
Assist in taking orders, explaining menu items, and providing recommendations.

Table Setting and Service:
Assist in setting up tables for service, including arranging table settings and linens.
Learn and execute proper service techniques, including plate presentation and order delivery.

Order Processing:
Take orders accurately and enter them into the point-of-sale (POS) system.
Coordinate with kitchen and bar staff to ensure timely delivery of food and beverages.

Beverage Service:
Assist in serving beverages, including wine, cocktails, and non-alcoholic drinks.
Learn about different types of beverages, glassware, and service etiquette.
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Customer Satisfaction:
Address guest inquiries and concerns with a positive and customer-focused attitude.
Seek feedback from guests and assist in resolving any issues promptly.

Billing and Payment:
Assist in processing guest payments, handling cash, and providing accurate change.
Learn and follow established procedures for billing and reconciliation.

Upselling and Promotion:
Familiarize yourself with menu items and promotions to effectively upsell to guests.
Assist in promoting special events, offers, or menu items to enhance the guest experience.

Cleanliness and Organization:
Maintain cleanliness and organization in the dining area.
Assist in clearing and resetting tables efficiently.

Requisitos

Currently enrolled in a hospitality or related program or recent graduate.
Basic understanding of food and beverage service principles.
Strong communication and interpersonal skills.
Ability to work collaboratively in a team-oriented environment.
Positive and service-oriented attitude.
Willingness to learn and adapt to different service styles and standards.
Availability to work flexible hours, including evenings, weekends, and holidays.

Idiomas requeridos: Español e Inglés. Holandés y Francés son un plus

Se ofrece

400€/bruto
Accommodation in shared rooms in an independent house
2 meals daily (lunch and dinner) 40 hours per week with 2 days off Accommodation in shared rooms in an independent house in the center of Bisbal d'Empordà, close to all types of services. house completely independent of the hotel, with wifi, 2 kitchens, 4 bathrooms. Bed linen, towels and kitchen utensils are provided. Bicycle is provided to travel to the hotel. Each student will have a bicycle and will be responsible for it use and conservation. In case of a breakdown, the hotel's maintenance department will make the necessary repairs.