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Campus Life Assistant Madrid (Madrid)

  • Madrid (Madrid)
  • Inscripción cerrada
  • 455 inscritos
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Jornada sin especificar - Contrato sin especificar - Retribución sin especificar - Entre 1 y 15 años de experiencia

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Instituto de Empresa

Descripción de la oferta

Descripción de la oferta

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Key Action Areas:

Clubs and coordinators:
•	Addressing students and clubs’ coordinators to resolve major doubts and questions about clubs, extracurricular activities, events or other issues handled by Campus Life.
•	Referring students/club coordinators to the Directors of Campus Life when faced with problems or concerns from students/coordinators which require additional support to be solved.
•	Supporting club coordinators organizing and preparing events/activities.
•	Compile and update databases with club coordinators information in our files and on the Campus Groups website.
•	Support Campus Life Directors and Coordinators in managing the clubs as well as developing engagement strategies.

Campus Life team & office:
•	Collaborate with the Directors of Campus Life in all administrative processes related to day to day operational management of the office.
•	Responsible for telephone and walk-in inquiries.
•	Participate in events promoting the work of the department.
•	Work diligently to build relationships and communicate efficiently with IE Stakeholders (students and other internal departments) to ensure the improvement of the team profile and reputation. 
•	Provide additional help when developing new procedures, club guides, and other material to achieve a more efficient work dynamic.
•	Constant search of new ways to improve the student experience.
•	Manage and answer high volume of emails with students queries. 
•	Contribute to the creation and edition of reports and presentations.

Finance and Administration:
•	Control and supervise the billing/invoices to date as well as speaking with suppliers and the financial department to make sure all is in order.
•	Manage contracts with suppliers: signatures and filling.
•	Manage expenses from Campus Life team.

Event Logistics:
•	Be responsible for the logistics of activities organized by Campus Life and student clubs: (reserve classrooms, request material, preparation of gifts and sign holders, contacting IT, Maintenance, Cleaning, Security, etc.).
•	Ensure the site preparation for the event on day its held (be present at the opening of the event to ensure that it starts without any interruption).

•	Collaborate with the Directors of Campus Life to keep updated information about events or other content in platform, our website or other media.
•	Maintain current listings of student club coordinators (both internally, and on our platform after each election period).
•	CRM Management: data entry into database, tracking of partners applications, generating IE credentials through Atenea.
•	Responsible for the daily management of the screens located on all buildings across campus and working with IE´s IT department.



•	Possess solid knowledge of Microsoft Office. 
•	Be able to communicate and interact positively and effectively with students and staff.
•	Advanced level of English and Spanish (written and spoken).
•	Possess the ability to function autonomously. 
•	Outstanding organization skills.
•	Customer orientated and socially adept. Proficient team worker, results orientated, advanced problem-solving skills and a quick thinker.
•	Process, quality and excellence focused.
•	Consistently contribute to department standards.
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