Cash Collection Germany - PageGroup Shared Services Centre Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 22/10/2019.

Funciones

Are you looking for a place to work that will inspire and challenge you? A place to unleash your potential? Then the PageGroup Barcelona Shared Service Centre (SSC), with its flexible, open culture and meritocratic structure is the place for you.

As member of the Continental Europe Order to Cash (O2C) department and being part of the Cash Collection Team Northern Europe:
 * Manage collection activities for the assigned country, business, region or office customer portfolio.
 * Perform follow up actions by email or phone calls (inbound / outbound)
 * Responsible for achieving collection targets and reducing outstanding debt helped by the newly implemented collection tool.
 * Liaise with the Billing Team to ensure a coordinated and effective order to cash cycle.
 * Coordinate with the Cash Allocation Team to guarantee accurate customer payment matching
 * Disputes management directly or in relation with consultants and back-office departments (Invoicing, Client Risk and Temp Billing)
 * Recovery Actions according to the assessment of the client risk and credit limits fixed by the company

Requisitos

Primary Requirements:
 * Previous experience in the role highly desirable (2-3 years)
 * Fluent & professional German and advanced English are must. Any additional language would be a plus.
 * Dynamic, organized with a methodical approach
 * Good negotiation and communication skills (spoken and written)
 * Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
 * Customer focus
 * Ability to work under pressure to attain company objectives and Cash Collection KPIs

Se ofrece

Oportunidades de carrera y desarrollo profesional