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Cash Collection Specialist with native level of Norwegian Portugal

  • Ref: 2494767
  • The world's largest food and beverages company

  • Lisbon
  • Inscripción cerrada
  • 2 inscritos

Jornada Completa - Contrato Indefinido - Entre 11.000 y 18.000€ Brutos/anuales - No se requiere experiencia

Inscripción Cerrada

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Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 28/06/2019

Funciones

As a Cash Collection Specialist, you will be working in the Order to Cash (O2C) department.

You will be responsible for:
- Manage customer/account queries to ensure sales ledger balances are clean on customer account;
- Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
- Notify Markets of uncollectable debt risks mitigate where possible;
- Collection activities based on Market Collection Strategy;
- Respond to incoming collection concerns from the customer and internal stakeholders;
- Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts;
- Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
- Execute identified business and internal controls of Collections processes;
- Review and propose updates, through company, to the Standard Routines due to legal or process changes.

Requisitos

- High school diploma
- Degree in Business, Finance, Economics or similar is a plus
- Financial mindset
- previous experience in Collection or Finance area is an advantage
- Proficiency in English and Norwegian
- Strong computer skills, including Microsoft Office applications and SAP ia a plus
- Strong problem solving and analytical skills
- High Customer Service skills
- Able to propose and implement improvements in procedures

Se ofrece

- Immediate incorporation
- Competitive salary
- Great working environment

Etiquetas

  • finanzas
  • finance
  • costumer service
  • cash collection
  • Área

    Administración de Empresas

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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