Cash Collector - Native Level of French Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 10/10/2022.

Funciones

International Company SSC in Barcelona


Description

As member of the Continental Europe Order to Cash (O2C) department and being part of the Cash Collection Team:

 * Manage collection activities for the assigned country, business, region or office customer portfolio
 * Contact and follow-up daily your customers by phone calls or e-mails
 * Understand the whole OTC process for a better dispute management
 * Understand the legal and contractual recruitment scope
 * Coordinate with the Billing Teams to solve invoice related disputes
 * Collaborate with the Sales Team in negotiations with customers
 * Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching
 * Give and keep visibility to the Sales Team on their portfolio's Collection status
 * Prepare the litigation file for Legal procedures
 * Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts


Profile

* Fluent and professional English, native or bilingual level of French (additional German language highly valued)
 * Previous experience in the role highly desirable
 * Dynamic, organized with a methodical approach
 * Good negotiation and communication skills (spoken and written)
 * Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
 * Customer focus
 * Ability to work under pressure to attain company objectives and Cash Collection KPIs


Job Offer

* Experience in a multinational environment (+40 nationalities in the SSC)
 * Competitive compensation and benefits package in Barcelona, various well-being activity options
 * B2B- no cold calling
 * hybrid model of working

Requisitos

Fluent and professional English, native or bilingual level of French (additional German language highly valued)