Cash Collector w/ Czech, Slovak and German Cornellà de Llobregat (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 21/01/2018.

Funciones

As a Cash Collector, your responsibilities include:
- Ensuring the timely collection of outstanding balances/debts from your clients
- Negotiating satisfactory outcomes with your clients and banks
- Ensuring customer calls and emails are responded to. Identify any customer complaints and escalate as appropriate
- Anticipate and communicate with different departments
- Support and be backup for other collector’s associates
- Liaise with the credit & collections coordinator or supervisor about all credit issues

Requisitos

Key Languages:
- High level of Czech, Slovak and German
- Advanced level of English

Core Skills/Experience:
- Experience in Customer Service and/or Cash Collection
- Excellent communication and negotiation skills
- Degree, preferably in Business Administration or Economics
- Understanding of customer accounts and general business workflows
- Ambitious and motivated candidate able to work under pressure
- Disciplined and high attention to detail
- Knowledge of SAP is a plus

Se ofrece

What's on Offer:
- 6-month temporary contract then permanent
- Competitive salary package
- Private Life Insurance
- International team with a hands-on and stable environment
- Normal office working hours