Cash Collector w/ Native level of Czech and Slovak Barcelona (Barcelona)

Descripción de la oferta

Proceso de selección continuo.

Funciones

Are you a Czech and Slovak native speaker who knows how to talk to clients and feel challenged by improving all processes regarding payments? If you have experience in Cash Collection or Customer Care, we have an amazing opportunity for you!

As a Cash Collector, your responsibilities include:
- Ensuring the timely collection of outstanding balances/debts from your clients
- Negotiating satisfactory outcomes with your clients and banks
- Ensuring customer calls and emails are responded to. Identify any customer complaints and escalate as appropriate
- Anticipate and communicate with different departments
- Support and be backup for other collector’s associates
- Liaise with the credit & collections coordinator or supervisor about all credit issues

Requisitos

Key Languages:
- Native level of Czech and Slovak
- Advanced level of English

Core Skills/Experience:
- Experience in Customer Service and/or Cash Collection
- Excellent communication and negotiation skills
- Degree, preferably in Business Administration or Economics
- Understanding of customer accounts and general business workflows
- Ambitious and motivated candidate able to work under pressure
- Disciplined and high attention to detail
- Knowledge of SAP is a plus

Se ofrece

What's on Offer:
- Competitive salary package
- Private Life Insurance
- International team with a hands-on and stable environment
- Normal office working hours

Etiquetas

• sap
• billing
• credit controller
• finance
• credit collection
• cash collection
• invoicing
• czech
• slovak