Cash Collector with Spanish Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 22/06/2018.

Funciones

Do you see yourself as a high-performing, enthusiastic and talented individual with lots of drive and ideas to achieve big things? Page Group offers you the opportunity to be part of the new Shared Services Center in international Barcelona and to join one of the world's best knows and most respected recruitment consultancies. Cash Collector with Spanish within PageSSC.

Cash Collector with Spanish

PageGroup - Shared Service Centre


Description

As member of the Continental Europe Order to Cash (O2C) department and being part of the Cash Collection Team:

 * Manage collection activities for the assigned country, business, region or office customer portfolio.
 * Perform follow up actions by email or phone calls (inbound / outbound)
 * Responsible for achieving collection targets and reducing outstanding debt helped by the newly implemented collection tool.
 * Liase with the Billing Team to ensure a coordinated and effective order to cash cycle.
 * Coordinate with the Cash Allocation Team to guarantee accurate customer payment matching
 * Disputes management directly or in relation with consultants and back-office departments (Invoicing, Client Risk and Temporary Work Dept).
 * Recovery Actions according to the assessment of the client risk and credit limits fixed by the company


Profile

* English fluent, native or bilingual level of Dutch, additional EU languages is a plus
 * Experience in Customer Service and/or Cash Collection
 * Dynamic, organized with a methodical approach
 * Good negotiation and communication skills (spoken and written)
 * Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
 * Customer focus
 * Ability to work under pressure to attain company objectives and Cash Collection KPIs


Job Offer

Oportunidades de carrera y desarrollo profesional

Requisitos

*English fluent, native or bilingual level of Dutch, additional EU languages is a plus

*Experience in Customer Service and/or Cash Collection

*Dynamic, organized with a methodical approach