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Chat Support Agent w/ Native Level of German Barcelona


  • Barcelona
  • Inscripción cerrada
  • 1 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Empresa

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Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 08/03/2019

Funciones

Technology and innovative ideas are your cup of tea? Would you like to use your enthusiasm for helping others? If you can see yourself putting this combination to work right in the vibrant city of Barcelona, take a look at this opportunity.

Our client is an industry leader in design and engineering who transforms and reinvents everyday life products. This company is about better ideas and better technologies. They are looking for a Chat Support Agent with a native level of German to join their team in Barcelona.

Main Responsibilities

Using a range of tools to interact with owners by email and chat and other channels
Helping and guiding owners in solving problems with their machines using modern diagnostic tools
Booking engineer visits and arranging to send spare parts to customers
Keeping an eye out for opportunities to upgrade owners up to new and exciting products that the company regularly launches. Our client will pay you commission on those sales so long as you meet reasonable targets

Requisitos

Core Skills/experience

Expertise in customer service or sales over the phone and online platforms
Excellent communicator who deeply cares about the customer experience
Good team-player who radiates positivity in every interaction
Active listener continually on the hunt for opportunities to delight
Solid keyboard skills and an understanding of MS Office
Enjoys the thrill of converting customer service into sales

Se ofrece

What’s on offer

Extensive training provided to deliver the best possible service
Interesting discount on the company's products
Full-time contract
Commonplace working environment in Barcelona
A competitive salary package

What will you learn?

Communication skills where you learn how to listen and ask the right questions in order to engage in the customer´s needs
In-depth knowledge about the service/product offered
Navigating and using different CRM/ACD/mailing systems

Etiquetas

  • customer service
  • support
  • german
  • chat agent
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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