Client Development & Events Manager Madrid

Descripción de la oferta

Duración de la oferta: hasta el 11/07/2018.

Funciones

Luxury company


Descripción de la oferta

Client Development Manager

 * Coordination & supervision of all strategic CRM activities for the different countries, management of customer database (update/maintain) and implementation of key clienteling actions on existing and prospective clients
 * Work in close collaboration with stores to develop programs that grow the business through recruitment of clients, their engagement and retention via regular qualitative client interactions and all types of international and exclusive private experiences,
 * Perform database reporting and analysis to support the store clienteling objectives. Extract strategic insights to support a multichannel marketing campaign including personalized client communications and actions.
 * Run Monthly analysis linked to Client Development & analysis on specific product launches and store projects, analyze trend, understand purchasing patterns and report on key performance indicators
 * Train, coach, develop and support teams in stores.

Events Manager

 * Support with all event activities including planning, project management and coordination with third parties,
 * Support on Out of Network Events, exceptional events and Client experiences


Perfil del candidato

* Graduated from Business School or BA requested,
Minimum 10 years of working experience, of which at least 4 of them in luxury retail and/or from high end hospitality/hotel management, with a demonstrative track record in a similar role;
 * Strong knowledge and a genuine appreciation and interest in luxury products and Client.
 * Fluent English & Spanish is mandatory, French & turkish is a plus

The position is based in Madrid, Spain. A UE work permit is a requirement to apply;


Oferta de empleo

Professional development

Requisitos

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