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Collections Associate w/ Native level of English Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace más de 100 días
  • 18 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - Experiencia de 1 año

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Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo

Funciones

Are you an English native speaker who knows how to talk to clients and feel challenged by improving all processes regarding payments? If you have experience in Finance or Cash Collection, we have an amazing opportunity for you!

As a Collections Associate, your responsibilities include:
- Ensuring the timely collection of outstanding balances/debts from your clients
- Negotiating satisfactory outcomes with your clients and banks
- Ensuring customer calls and emails are responded to
- Identify any customer complaints and escalate as appropriate
- Anticipate and communicate with different departments
- Support and be backup for other collector’s associates
- Liaise with the credit & collections coordinator or supervisor about all credit issues

Requisitos

Key Languages:
- Native (close-to-native) level of English

Core Skills/Experience:
- Experience in Finance and/or Cash Collection
- Excellent communication and negotiation skills
- Degree, preferably in Business Administration or Economics
- Understanding of customer accounts and general business workflows
- Ambitious and motivated candidate able to work under pressure
- Disciplined and high attention to detail
- Knowledge of SAP

Se ofrece

What's on Offer:
- 6-month temporary contract leading to a permanent one
- Competitive salary package
- Private Life Insurance
- International team with a hands-on and stable environment
- Normal office working hours

Etiquetas

  • customer service
  • finance
  • business administration
  • b2b customer service
  • invoicing
  • collections associate
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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