Collections Associate w/ Native level of Polish Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 19 horas
  • 0 inscritos

Jornada Completa - Contrato De duración determinada - Retribución sin especificar - Hasta 1 año de experiencia

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Descripción de la oferta

Descripción de la oferta

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Are you a native Polish speaker who knows how to talk to clients and feel challenged by improving all processes regarding payments? If you have experience in finance and/or customer care, we have an amazing opportunity for you!

Our client is a well-known company providing industrial gases for the manufacturing sector. From food packaging to eco-buses, their gases improve everything from the quality of our food to the air we breathe. The company has offices all over the world, and in Barcelona, they have a shared service center with over 300 employees from all four corners of the globe spread across three departments: Customer Support, Supplier Service, and Logistics.

Main Responsibilities:
- Ensuring the timely collection of outstanding balances/debts from your clients for the Polish market
- Negotiating satisfactory outcomes with your clients and banks
- Ensuring customer calls and emails are responded to
- Identify any customer complaints and escalate as appropriate
- Anticipate and communicate with different departments
- Support and be back up for other collector’s associates
- Liaise with the credit & collections coordinator or supervisor about all credit issues

Requisitos

Key languages:
- Native level of Polish
- Advanced level of English
- Advanced level of a second European language is plus

Core Skills/experience
- Experience in customer support, preferably B2B
- Experience in finance and/or cash collection is a plus
- Excellent communication and negotiation skills
- Degree, preferably in Business Administration or Economics is a plus
- Understanding of customer accounts and general business workflows
- Ambitious and motivated candidate able to work under pressure
- Disciplined and high attention to detail
- Knowledge of SAP is a plus

Se ofrece

- 6-month temporary
- Competitive salary package
- International team with a hands-on and stable environment
- Normal office working hours

Etiquetas

  • finance
  • polish
  • cash collection
  • invoicing
  • credit collections
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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