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Collections Associate with Native Level of Dutch and fluent English Cornellà de Llobregat (Barcelona)

  • Cornellà de Llobregat (Barcelona)
  • Hace más de 100 días
  • 2 inscritos

Jornada Completa - Contrato De duración determinada - Retribución sin especificar - Hasta 1 año de experiencia

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Talent Search People

We are recruiting a Collections Associate for a multinational company which offers possibilities of professional growth
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 13/07/2018


As a Collections Associate your main responsibilities will be:

3rd Party Agency Collection:
-Coordinate "3rd Party" collection
-Control risk by blocking clients for deliveries
-Liaise with external collection agency to facilitate external collection process
-Ensure all collection related queries (per phone or email) are responded to within set targets
-Carry out analysis and prepare reports of Debt Recovery receivables and 3rd party performance
-Prioritize major collection issues and opportunities
-Negotiate payment plans and settlement agreements with clients via our 3rd Party Agency

Legal Actions:
-Manage Legal action ledgers
-Prepare documentation for legal cases when amicable collection is unsuccessful
-Cooperate with lawyers. Follow-up of lawsuits

Bankruptcies (Receivership and Liquidations):
-Manage the Bankruptcy ledgers
-Ensure that all company and legal accounting regulations are complied 
-Prepare documentation and lodge claims

Risk Assessment Analysis:
-Undertake regular reviews and analysis of own ledgers, highlighting major billing issues, regular offenders and potential bad debt exposures from customers failing to pay on time
-Comply with loss provision scheme

Account Reconciliation and Housekeeping:
-Investigate un-applied cash and short pays on the Debt Recovery ledgers. Clean small aged documents and balances in accordance with agreed policy
-Investigate and allocate un-applied credits on DRC accounts by liaising with bailiffs, lawyers, Liquidators and Administrators
-Executing clearings and write-offs as required
-Support tax deductibles and VAT recovery according to local law
-Understanding of the impact of DRC tasks on P&L results


We are looking for a person with the following qualifications, experience and skills:

Experience required: 
-Preferably with some legal knowledge and B2B Collections experience
-Experience in negotiation with customers and a number of internal stakeholders, dealing with collections, dispute management, account reconciliations, charges/payments
-Understanding of customer accounts and general business workflows
-Basic accounting knowledge, specifically customer accounting and bad debt expense

Languages: Native in Dutch and fluent English

Personal skills: 
-Capacity of fluent interpersonal negotiation both with external and internal customers
-Firmness, ambition and sense of ownership and responsibility
- Ability to work under pressure and on own initiative and collectively as a team
-Self-motivation and focus on objectives and results
-Excellent interpersonal, communicative and influencing skills, verbally and written

Computer skills:
-MS Office, ideally literate in Excel pivot tables, macros and formulas SAP would be beneficial but not essential

Se ofrece

-Competitive salary package
-Stable position
-Monday to Friday: 08.00/09.00 - 17.00/18.00


  • sap
  • excel
  • dutch
  • collections
  • Área

    Administrativos y secretariado

  • Categoría o nivel


  • Nº Vacantes


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