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No se requiere experiencia
Retribución sin especificar
Administración de Empresas
Técnico
1
2
Contrato Indefinido
Jornada Completa
Duración de la oferta: hasta el 28/12/2022.
SSC located in the East of Madrid is looking for a Collections with English & Italian to join their team Description The chosen candidate will be responsible of the following tasks: * Taking action to achieve AR overdue reduction in the legal entities (LE's) under your responsibility. * Proactively follow-up the collections process for assigned customer accounts, including communications with customers by phone and email to ensure payments are made complying with agreed contract conditions * Identify and resolve disputes impacting customer payments, coordinating with relevant stakeholders for a quick issue resolution. * Define together CoE Team Leader efficient collection strategies, ensuring compliance with Sulzer Collection Guideline and an efficient prioritization of customer contacts to optimize overdue results. * Follow-up on LE overdue results, supporting with KPI calculation and maintaining accurate accounts receivable files and records. * Actively participate in meetings with LE stakeholders, proposing actions to correct deviations and escalating AR-related issues when required. * Cooperate in the migration of new customers and LE's to the scope of the CoE in Madrid. * Support in standardization of AR collection-related processes across the group. * Act as a subject-matter expert (SME) for Sulzer in AR Collections area, identifying and sharing best practices across the Group and providing guidance to stakeholders to improve Group collection results. * Identify improvement opportunities related to collections activities, working closely with Legal Entity stakeholders and CoE Team Leader looking for efficiencies and best practices in the area. Profile The chosen should have the following requirements: * Financial background with proven experience and good understanding of O2C processes. * 3+ years of experience working in Collection Teams for multinational companies or in Financial Shared Services organizations. * Fluency in Italian and English. * SAP & FSCM (Collection and Disputes) experience is a plus. * Results oriented. * Excellent written and oral communication and conflict resolution skills. Job Offer We offer: * Full time & permanent position * Hybrid role (up to 3 days from home) * Flexible working-time #LI-DNP
collections italian
SSC located in the East of Madrid
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