Collections Specialist French (Vallès) Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 07/05/2018.

Funciones

FRENCH SPEAKERS! We are looking for a Collections Specialist for a Shared Service Centre in Vallès.


Description

The core function of this role provides a wide range Collection and Sales support services to assigned countries. The Collections Specialist responsible for collections of outstanding accounts receivable from existing client base and all other aspects of collections, to support in disputes resolution and to reduce accounts receivable delinquency.

 * Minimise bad debt risk, maximise accounts receivable collections.
 * reviewing open accounts for collection efforts.
 * conduct collection calls to collect Accounts Receivables.
 * Mail correspondence to customers to encourage payment of overdue receivables.
 * negotiate customer disputes to resolution and documents root cause.
 * develop relationship with internal / external customers.
 * Maintain accurate collection files.
 * Identify issues attributing to account delinquency and discuss them with the Credit Manager.
 * Review and monitor assigned accounts and all applicable collection reports.
 * provide timely follow-up on payment arrangements.
 * participate in process improvement projects, and support other management directives as prescribed.


Profile

* Bilingual level of French
 * Fluent in English or Spanish.
 * Effective business writing and professional communication skills.
 * Demonstrated effective customer service skills.
 * strong communication, problem solving and analytical skills.
 * Accounts Receivable knowledge / experience is a plus.
 * Detail oriented.


Job Offer

* Restaurant tickets.
 * Opportunity to grow as a professional and as an individual.
 * Health and Life Insurance.
 * Monday to Friday - 08:00 - 17:00.
 * Parking.

Requisitos

Collections Specialist French (Vallès)