Collections Specialist with Portuguese Barcelona (Barcelona)

Collections Specialist with Portuguese Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 26 horas (Actualizada)
  • 2 inscritos
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Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Empresa

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Shared Service Centre leader in its sector with offices located in Barcelona
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 10/02/2021

Funciones

 * Collection calls and/or correspondence in a fast paced goal oriented collections department. 
 * Providing customer service regarding collection issues, resolve client discrepancies and short payments. 
 * Responsible for monitoring and maintaining assigned accounts- Finding and contacting debtors to arrange debt payoffs, keeping accurate records and reporting on collection activity, account adjustments, small balance write off, customer reconciliations and processing credit memos. 
 * Accountable for reducing delinquency for assigned accounts.
 * Enlist the efforts of sales and senior management when necessary to accelerate the collection process. 
 * Must communicate & follow up effectively with sales dept. regarding customer accounts on a timely basis. 
 * Establish, develop and maintain an effective relationship with local Business Units (Customer Service, Sales, Local Management, etc.)
 * Work closely with other team members to find solutions and agree on strategies to achieve goals
 * Ability to work assigned ad hoc projects and special reporting and deliver results on time and in budget. 
 * Ensures adherence to company procedures and guidelines supporting internal and external control environments.
 * Other tasks assigned by the company.

Requisitos

 * Bachelor degree in Business Administration or similar.
 * Minimum of 1 year relevant experience in collections, customer service or accounting position.
 * Fluent in Portuguese & English (other EU language is a plus).
 * Experience in Shared Service Centre environment would be preferred. 
 * Able to communicate effectively with people from different countries.
 * Excellent attention to detail and highly organised.
 * Team player and flexible to internal and external customer needs.

Se ofrece

Career and growth opportunities
  • Área

    Administración de Empresas

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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