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Al menos 2 años de experiencia
Retribución sin especificar
Administración de Empresas
Técnico
1
0
Contrato Indefinido
Jornada Completa
Duración de la oferta: hasta el 15/02/2021.
Collections Specialist with Portuguese for a SSC in Barcelona Description * Collection calls and/or correspondence in a fast paced goal oriented collections department. * Providing customer service regarding collection issues, resolve client discrepancies and short payments. * Responsible for monitoring and maintaining assigned accounts- Finding and contacting debtors to arrange debt payoffs, keeping accurate records and reporting on collection activity, account adjustments, small balance write off, customer reconciliations and processing credit memos. * Accountable for reducing delinquency for assigned accounts. * Enlist the efforts of sales and senior management when necessary to accelerate the collection process. * Must communicate & follow up effectively with sales dept. regarding customer accounts on a timely basis. * Establish, develop and maintain an effective relationship with local Business Units (Customer Service, Sales, Local Management, etc.) * Work closely with other team members to find solutions and agree on strategies to achieve goals * Ability to work assigned ad hoc projects and special reporting and deliver results on time and in budget. * Ensures adherence to company procedures and guidelines supporting internal and external control environments. * Other tasks assigned by the company. Profile * Bachelor degree in Business Administration or similar. * Minimum of 1 year relevant experience in collections, customer service or accounting position. * Fluent in Portuguese & English (other EU language is a plus). * Experience in Shared Service Centre environment would be preferred. * Able to communicate effectively with people from different countries. * Excellent attention to detail and highly organised. * Team player and flexible to internal and external customer needs. Job Offer Career and growth opportunities
*Bachelor degree in Business Administration or similar. *Minimum of 1 year relevant experience in collections, customer service or accounting position. *Fluent in Portuguese & English
Shared Service Centre leader in its sector with offices located in Barcelona
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