Community Manager Madrid

Descripción de la oferta

Duración de la oferta: hasta el 18/04/2019.

Funciones

Description:

We are looking for a Community Manager who inspires passion, courage and imagination. You can be part of the team shaping the future of global commerce
Community Manager will be responsible for managing day to day engagement with our community and coordinating editorial calendar and campaigns along with the social media agencies. 

You will drive day-to-day management, community development and engagement, monitoring of conversations and tracking of metrics for social media program. You will work closely with the communications, brand, marketing, customer service teams and coordinate creative and editorial content with our social media and influencers agencies to build and deploy social media campaigns that help gain visibility and exceed business objectives.
We are looking for someone who has a strong track record of coming up with creative ideas and executing forward thinking social media campaigns that help a brand rise above the noise.Finally, supporting on execution for Internal & social good Events & Communications will be also a day to day task as well as capturing and amplifying these on our social media channels when necessary.

PRIMARY JOB RESPONSIBILITIES:

Manage the brand presence and reputation on owned social media platforms (primarily Twitter and Facebook)Oversee day-to-day community management & engagement, which includes managing posts/status updates, fostering dialogue, answering questions or comments, monitoring & joining trends, advising on potential opportunities and resolving issues - not customer support related.

Identify potential influencers and brand advocates - develop briefing and overseeing campaigns with the Influencers' agency that supports the brand aspirations and goals.
Work actively to develop and execute social media activities and campaigns that meet the needs of both communications and marketing priorities.Assist with always-on paid social media programs.Coordinate content with the social media agency.
Interface with various business units including PR, marketing, brand, advertising, product and customer service.
Track metrics, monitor online competitor presence, report and communicate platform activity to internal team members.
Deliver weekly performance snapshots and monthly reports on community health and social performance.
Some travel, nights, and weekend work is to be expected due to nature of our business - We'll need to cover live festivals, concerts, sports games, etc.
Support organizing and editing Internal comms events/communications.
Needs to be fluent in English. Other languages desirable.

SKILLS, EXPERIENCE, EDUCATION

You are a social media maven with a track record of direct community management experience for large brands (in-house marketing or agency experience)
Proficient knowledge of social media tools for content management, analytics, and monitoring (Spredfast, Lithium and NetBase experience a plus)
Influencer marketing experience preferred
Experience with paid media (planning and managing boosting budgets)
Follows trends in tech and communications including trying, testing, and forming an opinion on every new platform, app and site.
Has strong social/digital copywriting skills and the ability to communicate the brand tone of voice through a social lens (entertainment/live events industry a plus).
Understands strategic foundations, differentiation, and best practices for primary social platforms.

8 hours/day - 40/week

Requisitos

Consultar los requerimientos en la descripción de la oferta