Contract Administrator French - PageGroup SSC Barcelona

Contract Administrator French - PageGroup SSC Barcelona


  • Barcelona
  • Hace 4 horas (Actualizada)
  • 1 inscritos
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Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Page Personnel

At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

PageGroup was established in the UK in 1976. We're now a FTSE 250 organisation with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.

In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.

Find out more here: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 01/02/2022

Funciones

* 

From creation of contracts for the Candidates, through their onboarding, support on time-sheeting, payslips and invoicing to clients, the Middle Office will be a central place of contact for Candidates, Clients and our Sales teams.


Description

Administrative tasks

The Middle Office Administrative tasks cover a wide range of activities, including:

 * Gathering & vetting of necessary information required for contract creation- eg work permits, certificates of competence etc)
 * Create and manage Purchase Orders for Candidates own company
 * Review of contracts created in the CRM system (Customer Relationship Management System)
 * Creation of Client and Candidate Master data in ERP (Enterprise Resource Planning) Systems so timesheets can be logged and accurate invoices created and reconciled with incoming bills
 * Invoicing of Clients - this can include 

 * Uploading invoices onto Customer portals
 * Reconciliation of receivables to Candidate bills

 * Generate reporting for business needs

 

The right incumbent for this role therefore is someone with attention to detail and is keen to understand how all these different processes impact each other.

 

Customer-service related tasks

Along the contract-life cycle there can be a number of interaction points with stakeholders:

 * Contact with Candidates to collect relevant information to create contracts in an accurate and timely fashion
 * Contact with Recruitment Consultants, local finance, payroll and legal teams to coordinate timelines and data-flows between Front, Back and Middle Office
 * Candidate onboarding to explain Timesheeting portals and payslip information
 * Answering Candidate questions
 * Attending to Client queries

 

PageGroup changes lives for People through Creating Opportunity to reach Potential. It´s important to understand that the Middle Office team interacts with people in a key moment in their lives: when changing jobs. The ideal incumbent therefore has strong empathy and cares for excellent customer service.


Profile

* Ideally prior experience of:

working in shared service center environment
working in AP and/or Billing customer service
collaborating effectively with international team/cross-team to deliver

 * Fluency in English and French are essential. Spanish language is a significant plus.
 * Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
 * Excellent customer-focus & communication skills (written & verbal) 
 * Excellent organizational skills, flexibility and ability to work under pressure & manage deadlines?
 * Ability to work independently, take initiatives, continuous improvement mindset
 * Ideally at ease with Excel


Job Offer

* Experience in a very multinational environment (+40 nationalities in the SSC)
 * Competitive compensation and benefits package in Barcelona, various well-being activity options

Requisitos

*Ideally prior experience of: 
oworking in AP and/or Billing customer service 
ocollaborating effectively with international team/cross-team to deliver
Fluent in English and French language
  • Área

    Administrativos y secretariado

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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