Contract Administrator German speaker - PageGroup SSC Barcelona

Funciones

From creation of contracts for the Candidates, through their onboarding, support on time-sheeting, payslips and invoicing to clients, the Middle Office will be a central place of contact for Candidates, Clients and our Sales teams.

This specific role oversees the Contractor Management process. The Middle Office team has both a Customer Service as Transactional component ensuring that our temp contractors & freelancers (candidates).

Administrative tasks

Gathering & vetting of necessary information required for contract creation- eg work permits, certificates of competence etc)
 * Create and manage Purchase Orders for Candidates own company
 * Review of contracts created in the CRM system (Customer Relationship Management System)
 * Creation of Client and Candidate Master data in ERP (Enterprise Resource Planning) Systems so timesheets can be logged and accurate invoices created and reconciled with incoming bills
 * Invoicing of Clients - this can include 
 * Uploading invoices onto Customer portals
 * Reconciliation of receivables to Candidate bills
 * Generate reporting for business needs

Someone with attention to detail and is keen to understand how all these different processes impact each other.

Customer-service related tasks
 * Contact with Candidates to collect relevant information to create contracts in an accurate and timely fashion
 * Contact with Recruitment Consultants, local finance, payroll and legal teams to coordinate timelines and data-flows between Front, Back and Middle Office
 * Candidate onboarding to explain Timesheeting portals and payslip information
 * Answering Candidate questions
 * Attending to Client queries

Requisitos

 * Fluency in English and German are essential
 * Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
 * Excellent customer-focus & communication skills (written & verbal) 
 * Excellent organizational skills, flexibility and ability to work under pressure & manage deadlines?
 * Ability to work independently, take initiatives, continuous improvement mindset
 * Ideally at ease with Excel

Se ofrece

* Experience in a very multinational environment (+40 nationalities in the SSC)
 * Competitive compensation and benefits package in Barcelona, various well-being activity options

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• Nº Vacantes

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