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Contractor Management - Dutch Speaker - PageGroup SSC Barcelona (Barcelona)

  • Barcelona
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  • Experiencia

    No se requiere experiencia

  • Salario

    Retribución sin especificar

  • Área - Puesto

    Administración de Empresas

    • Técnico Administrativo

    Recursos humanos

    • Técnico de Administración de Personal
  • Categoría o nivel


  • Vacantes


  • Inscritos


  • Contrato

    Contrato Indefinido

  • Jornada

    Jornada Completa

Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 16/10/2023.


The Middle Office team has both a Customer Service as Transactional component, ensuring that our temp contractors & freelancers (hereafter: Candidates) that we place at our customers get excellent support during their assignment.

From creation of contracts, through their onboarding, support on time-sheeting, payslips and invoicing to clients, the Middle Office will be a central contact for Candidates, Clients and our Sales teams.

Key Responsibilities: Administrative tasks

The Middle Office Administrative tasks cover a wide range of activities, including:
 * Gathering & vetting of necessary information required for contract creation- eg work permits, certificates of competence etc)
 * Create and manage Purchase Orders for Candidates own company
 * Review of contracts created in the CRM system
 * Creation of Client and Candidate Master data in ERP (Enterprise Resource Planning) Systems so timesheets can be logged and accurate invoices created and reconciled with incoming bills
 * Invoicing of Clients - this can include
-Uploading invoices onto Customer portals
-Reconciliation of receivables to Candidate bills
 * Generate reporting for business needs
 * Attention to detail.

Customer-service related tasks

Along the contract-life cycle there can be a number of interaction points with stakeholders:
 * Contact with Candidates to collect relevant information to create contracts in an accurate and timely fashion
 * Contact with Recruitment Consultants, local finance, payroll and legal teams to coordinate timelines and data-flows between Front, Back and Middle Office
 * Candidate onboarding to explain Time sheeting portals and payslip information
 * Answering Candidate questions
 * Attending to Client queries


About you
 * Ideally prior experience of:
    -working in a shared service center environment and AP and/or Billing customer service
    -collaborating effectively with international team/cross-team to deliver
 * Fluency in English and Dutch is a must, as well as one other EU language. Spanish is a significant plus.
 * Excellent attention to detail and accuracy; 
 * Excellent customer-focus & communication skills (written & verbal)
 * Excellent organizational skills, flexibility and ability to work under pressure & manage deadlines
 * Ability to work independently, take initiatives, continuous improvement mindset
 * Ideally at ease with Excel

Se ofrece

 * Experience in a very multinational environment 
 * Competitive compensation and benefits package in Barcelona, various well-being activity options
 * Health insurance, ticket restaurant, Bonus

Page Personnel

At the heart of Page Group's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people by creating opportunities to reach potential. In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.

Al pulsar el botón “Inscribirme a la oferta”, Usted consiente que Infoempleo, S.L. comunique sus datos de carácter personal para participar en futuros procesos de selección a los ficheros de Page Personnel con domicilio social en Paseo de la Castellana, 28 3ª planta 28046 MADRID, Madrid donde podrá ejercitar sus derechos de acceso, rectificación, cancelación y oposición.

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