Credit and Collections Specialist: German, French or Italian Madrid (Madrid)

Descripción de la oferta

Duración de la oferta: hasta el 10/05/2025.

Funciones

The chosen candidate will be responsible of the following tasks:
Managing collections for assigned accounts, ensuring timely payments as per contract terms
Identifying and resolving disputes impacting payments with internal stakeholders
Defining collection strategies with the CoE Team Leader and prioritizing customer contacts
Monitoring overdue performance and supporting KPI tracking
Attending meetings with stakeholders, proposing corrective actions, and escalating issues when needed
Supporting the integration of new customers and legal entities into the shared service center
Contributing to the standardization of AR processes and sharing best practices
Performing credit risk analysis and recommending credit limits based on internal policies and external reports
Monitoring and escalating credit exposure as required
Collaborating closely with Sales and Finance teams to ensure aligned credit management

Requisitos

The chosen candidate should have:
Solid understanding of OTC processes
Fluency in English is a must + German, French, or Italian
Experience in Cash Collections or Accounts Receivable in a Financial Shared Services environment is a plus
SAP & FSCM (Collections and Disputes) experience desirable
Excellent written and verbal communication, with strong conflict resolution skills
Proactive, positive attitude and self-motivated

Se ofrece

We offer:
Permanent contract
Great location: city center (Nuevos Ministerios)
Flexible working time
Fixed and variable salary, with flexible benefits plan