You are Spanish native, know how to talk to clients and feel challenged by improving all processes regarding payments? If you have experience in Cash Collection, we have an amazing opportunity for you in Barcelona! Join our PageSSC.


Description

As member of the Credit & Collection Team your responsibilities include: 

 * Contact and follow-up daily your customers by phone calls or e-mails
 * Understand the whole OTC process for a better dispute management
 * Coordinate with the Billing Teams to solve invoice related disputes
 * Collaborate with the Sales Team in negotiations with customers
 * Liaise with the Cash Allocation Team to follow-up customers payments and its correct matching
 * Give and keep visibility to the Sales Team on their portfolio's Collection status
 * Prepare the litigation file for Legal procedures
 * Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts


Profile

Your profile:

 * Previous experience in the role highly desirable (2-3 years)
 * Dynamic, organised with a methodical approach
 * Good negotiation and communication skills (spoken and written)
 * Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
 * Customer focus
 * Ability to work under pressure to attain company objectives and Cash Collection KPIs
 * Native level of Spanish, fluency of English


Job Offer

Our offer:

 * Working in a young and multicultural environment (more than 30 nationalities and languages spoken) with great team spirit
 * Career development opportunities
 * Competitive salary based on skills and experience
 * Flexibility and work-life balance

Requisitos

English fluent, native level of Spanish
2 years of experience in Cash Collection & Customer Service dealing with internal & external clients
Good negotiation and communication skills

Page Personnel

Are you looking for a place to work that will inspire and challenge you? A place to unleash your potential? Then the PageGroup Barcelona Shared Service Centre (SSC), with its flexible, open culture and meritocratic structure is the place for you. From 1976 and our first office in London we have grown into one of the world's leading recruitment consultancies, with 140 offices in 36 countries and over 7,000 employees. You could say the sun never sets on PageGroup - or your professional journey with us. PageGroup is a global company made stronger through our multiculturalism and diversity - in Barcelona we have over 30 nationalities in one location. We are a diversity champion, winning awards in the UK and throughout Europe for our efforts. What our employees say about us helps us take the right direction - after all, being a 'Top Employer' in 8 European countries is no easy feat. Find out more here: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre

Al pulsar el botón “Inscribirme a la oferta”, Usted consiente que Infoempleo, S.L. comunique sus datos de carácter personal para participar en futuros procesos de selección a los ficheros de Page Personnel con domicilio social en Paseo de la Castellana, 28 3ª planta 28046 MADRID, Madrid donde podrá ejercitar sus derechos de acceso, rectificación, cancelación y oposición.

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