Customer Billing Assistant, Finance and Administration Madrid (Madrid)
- Madrid
- Inscripción cerrada
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Entre 4 y 10 años de experiencia
Retribución sin especificar
Administración de Empresas
Técnico
1
32
Proceso de selección continuo.
The Customer Billing Assistant will be responsible for the effective management of the student accounts in order to be able to answer any question that the clients might have regarding their outstanding fees and other issues related to IE University, Foundation or AAA. He/She will supervise the income of other departments of the IE group. • Enrollment and billing of the students. Coordination with Admissions and Financial Aid Departments, Registration Office and Academic direction of the Programs. • Billing of services provided by other companies and departments of the IE group. • Accounting tasks related to the bank accounts. • Late payment management. • Management of N19, direct debits, refunds and overpayments of the clients. • Management of the Donations. • Provide excellent customer service in person, by telephone and email. Maintain a good relationship with the clients and proactively manage received information to solve problems and doubts related to the payments on time. • Audit support. • Monthly and annual closing.
• Bachelor degree. Accounting, management or other related field. • Proficiency in English and Spanish (written and oral). • At least 3 years of experience. • Teamwork skills, ability to perform several tasks at the time, excellent problem solving and communication skills, customer-oriented. • International profile with work experience in multicultural companies. • Accounting knowledge and ERPs usage experience.
Instituto de Empresa
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